- Phone +1 407 900 0445
Last Updated: August 13, 2026
Lucioli USA respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit LucioliUSA.com, purchase products, create an account, contact us, subscribe to marketing communications, or otherwise interact with Lucioli USA.
Depending on how you interact with LucioliUSA.com, we may collect information such as:
Payment information may be collected and processed by third-party payment processors used by our website.
We generally do not directly store complete credit or debit card numbers when transactions are processed through third-party payment providers.
Information may be collected when you:
Certain information may also be collected automatically through cookies and similar technologies.
We may use personal information to:
Online payments may be processed by third-party payment service providers.
These providers may collect payment card information, billing information, and other information necessary to complete the transaction.
Payment providers process information according to their own privacy policies, security procedures, and terms.
LucioliUSA.com may use cookies, pixels, tags, analytics technologies, and similar tools.
These technologies may help us:
Browser settings may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of some portions of the website.
Where legally required, we will provide applicable cookie notices or consent choices.
We may use third-party analytics, advertising, social media, and marketing services to understand website activity and improve our marketing.
Depending on the technologies enabled on LucioliUSA.com, these providers may receive information about your browser, device, IP address, website interactions, purchases, or other activity.
Their use of information is also governed by their respective privacy policies and applicable law.
If you subscribe to our mailing list, make a purchase where permitted by law, or otherwise consent to receive marketing communications, we may send information about:
Marketing emails will provide an appropriate method to unsubscribe.
Transactional communications regarding orders, payments, shipping, returns, warranty claims, account security, or customer service may still be sent when necessary even if you unsubscribe from promotional marketing.
If Lucioli USA offers SMS or text-message marketing, customers will receive such marketing communications only as permitted by applicable law and based on the applicable consent process.
Consent to receive marketing text messages is not a condition of purchasing products.
Message and data rates may apply depending on your mobile provider.
Customers may follow the instructions provided in the applicable message to opt out of marketing text communications.
We may share information with service providers when reasonably necessary to operate our business.
These may include:
We may also disclose information when reasonably necessary to enforce our agreements, protect our rights, investigate fraud, respond to legal process, or protect customers and others.
If Lucioli USA is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining transaction records, addressing warranty matters, preventing fraud, and satisfying legal, tax, accounting, and regulatory requirements.
Retention periods may vary depending on the type of information and applicable requirements.
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and should contact us if they believe their account or personal information has been compromised.
LucioliUSA.com is not intended to collect personal information from children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.
Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
These may include rights to:
Not every right applies in every jurisdiction or circumstance.
We may need to verify your identity before processing certain privacy requests.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where applicable, Lucioli USA will process qualifying privacy requests in accordance with applicable legal requirements.
We will not unlawfully discriminate against a customer for exercising applicable privacy rights.
Certain state privacy laws define “sale” or “sharing” of personal information broadly and may include some advertising or analytics activities even when personal information is not exchanged directly for money.
Where required by applicable law, eligible consumers may request to opt out of the sale or sharing of personal information or certain targeted advertising activities.
If these requirements apply to our data practices, Lucioli USA will provide the legally required methods for exercising those choices.
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Lucioli USA is not responsible for the privacy or security practices of third-party websites.
We encourage customers to review the privacy policies of websites and services they visit.
Lucioli USA is based in the United States.
If you access our website from outside the United States, information you provide may be processed or stored in the United States or other locations where our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country.
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers, or applicable legal requirements.
When changes are made, the revised policy will be posted on LucioliUSA.com with an updated “Last Updated” date.
For questions about this Privacy Policy or requests concerning your personal information, contact:
Lucioli USA
4986 S Orange Ave
Orlando, FL 32806
USA
Email: info@lucioliusa.com
Phone: 407-900-0445
Website: LucioliUSA.com
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